1-800 CONTACTS Home – World’s Largest Contact Lens Store
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COMMON SHORT CODES TERMS & CONDITIONS

The short codes 41800, 82020, 62020, 73345 and 536737 are used by 1-800 Contacts to promote contact lens sales and services.

HOW TO OPT IN

You may opt-in by texting the keyword "CONTACTS" or "REORDER" to 41800, 82020, 62020, 73345 and 536737. 4msgs/order. You may also opt-in by sending an MMS prescription to 41800, 82020, 62020, 73345 and 536737 to place an order for contacts. 4 msgs/order. You may opt-in to the Chat service by texting “INFO” where a user can chat with an agent who can assist with any order questions. Frequency depends on the user’s response.

HOW TO OPT OUT

To opt-out from our SMS service you can text “STOP” to the short codes 41800, 82020, 62020, 73345 or 536737 from your mobile phone. You will be unsubscribed from the text program. You will receive one SMS that confirms you have successfully opted-out. After that you will receive no more messages for this system until you opt-in again.

HOW TO GET HELP OR SUPPORT

To get help at any time, you can email us at CustomerCare@1800contacts.com or call us toll free at 1-800-CONTACTS (1-800-266-8228). From your phone you can also text “HELP” to the short codes 41800, 82020, 62020, 73345 or 536737. Supported carriers are AT&T, U.S. Cellular, Verizon Wireless, Sprint, Cricket, Boost, Nextel, and T-Mobile. 4 messages/order. Message & Data Rates May Apply.

PRIVACY POLICY

At 1-800 CONTACTS, Inc., “1-800 Contacts” or “we”, we value our customers and respect your privacy. We don't sell, rent or loan any information about you to any third party. We collect customer information to be able to process your order and verify your prescription (if necessary and only with your authorization), as well as improve your shopping experience and to communicate with you about our products, services, contests, surveys and promotions as well as helpful information regarding contact lenses, optical goods, or ocular health. 1-800 Contacts recognizes that it must maintain and use customer information responsibly.

© 1-800 CONTACTS, All Rights Reserved • Contact

Our Commitment – At 1-800 CONTACTS, we are dedicated to providing you with a simple, fast, and hassle-free way to order your contact lenses. When you buy contact lenses from us you'll find:

20/20 Guarantee – At 1-800 CONTACTS, your satisfaction is guaranteed. If you're not pleased with your order, we'll make it right. We'll even exchange unopened boxes of previously purchased contact lenses if your prescription changes.

The Highest Quality Contact Lenses – We maintain the world's largest inventory of contact lenses – almost 10 million. No one is more likely to have your contact lens brand in stock and ready to ship. You'll get the same contact lenses your eye care professional prescribes, but at discount prices and delivered to your door. We offer all of the major brands like Acuvue, Air Optix, Biofinity, Focus, Freshlook, Proclear, PureVision, and SofLens, as well as specialty toric contact lenses, colored contacts, and bifocal lenses.

You Can order With Confidence – As the world's largest contact lens store®, 1-800 CONTACTS has filled more than 16 million orders for more than 5 million customers. To ensure you get the exact contact lenses you need, we'll verify your prescription with your doctor before shipping your contact lenses right to your door. Plus, our customers get unbeatable savings when they take advantage of our discount prices and exclusive contact lens special offers.

20-20 Guarantee

Every Order Is Backed By Our 20/20 Guarantee

At 1-800 CONTACTS, we know that the last thing you need is something else to worry about. That's why we make getting your contacts easy, and then back up every order with our 20/20 Guarantee. That means that if you are dissatisfied for any reason, we'll make it right.

Each of our customers enjoy:

  • Live customer service support by chat, email, or phone available 24/7 to address your needs.
  • Free exchanges of unopened boxes of previously purchased contact lenses if your prescription changes.
  • Free replacement of torn contact lenses.

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Get An Exam

We've teamed up with Walmart and a network of independent eye doctors to offer you great value and quality care. Look to a Walmart Vision Center for expert eye care, prescriptions, and accessories near you.

Learn more
1800 Contacts and Walmart
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We’ve teamed up!

Now order your contacts by phone or online, and have them delivered to your door.

  • Fill any current contact lens prescription
  • Live 24/7 customer service and online chat
  • Every day low prices